OCN Coordinator Training

All our volunteers that contribute to service delivery have completed Changes’ accredited training course. The course runs twice a year and is accredited at Levels 2 and 3 by the Open College Network West Midlands. The course is free and travel expenses may be claimed.

Training Programme and Course Outline

• 17 x 2.5 hour Training Sessions structured into 4 Units (see below)

• 35 attendances comprising of a mixture of Peer Support Groups and Workshops

• 4 x End of Unit Reviews

• Training Evidence Portfolio

Unit 1: Organisation Structure and Philosophy

(Level 2: 6 Credits)


1:1 Organisation Philosophy, Aims and Objectives

1:2 Organisation Structure, Services and Roles

1:3 The Roles of the Coordinator and Assistant Coordinator

1:4 The Importance of Confidentiality

Unit 2: Meeting and Coordinator Skills / Knowledge

(Level 2: 6 Credits)


2:1 Meeting Protocol, Agenda and the Recovery Programme

2:2 Monitoring, Review and Evaluation

2:3 Health & Safety

2:4 Types of Mental Health Problems

2:5 A Recovery Programme Approach to Mental Health

Unit 3: Practical Meeting Skills

(Level 3: 3 Credits)


3:1 Assertiveness Skills

3:2 Motivation Skills

3:3 Interpersonal Skills

3:4 People and Group Management Skills

Unit 4: Practical Applications of Coordinator Skills /
Knowledge (Level 3: 6 Credits)


4:1 Applying the Recovery Programme

4:2 (a) Treatments for Mental Health Problems
(b) Offering Signposting Advice

4:3 Medication for Mental Health Problems

4:4 (a) User Protection Guidelines Practice
(b) Coordinator Skills / Knowledge Practice

Before each run of the course, there will be an Open Day where you can find out more about the course, it’s benefits to you, and the commitment required.